Thank you for shopping at Moda Mystiq.

Given the exclusive nature of our merchandise, we regret to inform you that we do not accept any returns or exchanges. All sales are considered final upon payment.

No Returns or Exchanges

To ensure the integrity and exclusivity of our products, we do not accept returns or exchanges unless the item you purchased is defective or not shipped. If you encounter this issue, please contact us at info@modamystiq.com with details of the product and the defect.

Non-refundable Items

Please note that all items are sold as-is, and we cannot accept returns on products that have been shipped, even if they are damaged in transit or lost by the shipping carrier. The best we can offer is to open a claim with the shipping carrier on your behalf.

Out of Stock or Damaged Inventory

In the event that an item is out of stock or damaged within our inventory and we are unable to ship it, we will provide a full refund to the original method of payment.

Shipping Issues

While we are not responsible for items lost, stolen, or damaged during shipping, we understand the frustration that may cause. Should such an incident occur, please reach out to us, and we will assist in filing a claim with the shipping carrier.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

• By email: info@modamystiq.com
• By visiting this page on our website: modamystiq.com/contact